Privacy policy
Privacy statement Senkron Energy Digital Services B.V.
Privacy statement Senkron Energy Digital Services B.V.
Privacy statement Senkron Energy Digital Services B.V.
Who is responsible for processing personal data?
This is the privacy statement of Senkron Digital Services B.V. (hereinafter: Senkron Digital) and Enerjisa Enerji Üretim AŞ (hereinafter: ESA). Senkron Digital provides digital services in the energy sector, with a goal of empowering a sustainable future through innovative energy solutions. ESA is the shareholder, located in Istanbul, and provides the IT infrastructure for Senkron Digital.
Senkron Digital and ESA attach great importance to privacy and the protection of personal data. This privacy statement describes how we handle personal data and the rights you, as a data subject, have.
All personal data is collected, processed, and secured in accordance with the General Data Protection Regulation ("GDPR"). Senkron Digital and ESA are joint controllers for the processing operations listed below.
This is the privacy statement of Senkron Digital Services B.V. (hereinafter: Senkron Digital) and Enerjisa Enerji Üretim AŞ (hereinafter: ESA). Senkron Digital provides digital services in the energy sector, with a goal of empowering a sustainable future through innovative energy solutions. ESA is the shareholder, located in Istanbul, and provides the IT infrastructure for Senkron Digital.
Senkron Digital and ESA attach great importance to privacy and the protection of personal data. This privacy statement describes how we handle personal data and the rights you, as a data subject, have.
All personal data is collected, processed, and secured in accordance with the General Data Protection Regulation ("GDPR"). Senkron Digital and ESA are joint controllers for the processing operations listed below.
How can you contact us?
For questions or comments about the processing of personal data by Senkron Digital and ESA, the primary contact point is Senkron Digital. You can contact us at info@senkrondigital.com
For questions or comments about the processing of personal data by Senkron Digital and ESA, the primary contact point is Senkron Digital. You can contact us at info@senkrondigital.com
From whom do we process personal data?
We process personal data of persons we directly or indirectly wish to contact, have contact with or have had contact with. Examples include our customers, prospective customers, their representatives, people associated with companies with which we have, have had, or wish to have a relationship, including suppliers, and anyone who expresses interest in our services.
We process personal data of persons we directly or indirectly wish to contact, have contact with or have had contact with. Examples include our customers, prospective customers, their representatives, people associated with companies with which we have, have had, or wish to have a relationship, including suppliers, and anyone who expresses interest in our services.
What personal data do we process?
Below is an overview of the categories of personal data we process:
Below is an overview of the categories of personal data we process:
Identifying data and contact details
Identifying data and contact details
First name and surname of the representative
Telephone number
E-mail address
Country information
Company information
First name and surname of the representative
Telephone number
E-mail address
Country information
Company information
Correspondence, conversation recordings and chat recordings
Correspondence, conversation recordings and chat recordings
(E-mail) correspondence
Messages you send us via social media
Recordings of conversations
(E-mail) correspondence
Messages you send us via social media
Recordings of conversations
Data about website use, online user environment and social media
Data about website use, online user environment and social media
Activities on our website
IP addresses
Cookies
Public messages
Reviews
Activities on our website
IP addresses
Cookies
Public messages
Reviews
Data actively provided and filled in forms
Data actively provided and filled in forms
Information about the device used
Information filled in forms
Public messages on the internet.
Information about the device used
Information filled in forms
Public messages on the internet.
Where do we get your personal data?
We receive most of the information because you provide it to us, for example when you create an account with us, because you enter your details on our website or because you communicate with us.
We also place cookies that allow us to collect information about your website visit. You can find more information about this in our Cookie Policy on senkrondigital.com.
If you follow Senkron Digital on social media or communicate with or about Senkron Digital, we may have access to some of your public profile information. If you share information about Senkron Digital via social media, your data may become visible on those social media. Senkron Digital also follows social media channels and may access data about you on social media.
We receive most of the information because you provide it to us, for example when you create an account with us, because you enter your details on our website or because you communicate with us.
We also place cookies that allow us to collect information about your website visit. You can find more information about this in our Cookie Policy on senkrondigital.com.
If you follow Senkron Digital on social media or communicate with or about Senkron Digital, we may have access to some of your public profile information. If you share information about Senkron Digital via social media, your data may become visible on those social media. Senkron Digital also follows social media channels and may access data about you on social media.
For what purpose is your personal data processed and on what basis?
To be able to enter into a relationship and an agreement with you
To be able to enter into a relationship and an agreement with you
To register you as a (B2B) customer
To create an account
To respond to the messages
To record the agreements
To register you as a (B2B) customer
To create an account
To respond to the messages
To record the agreements
For relationship management, promotional and marketing purposes
Legal basis: legitimate business interest and consent
For relationship management, promotional and marketing purposes
Legal basis: legitimate business interest and consent
To inform you about products, enhance website functionality, provide new features, ensure security.
To inform you about products, enhance website functionality, provide new features, ensure security.
For the development and improvement of products and services
Legal basis: legitimate business interest
For the development and improvement of products and services
Legal basis: legitimate business interest
To conduct internal audits and investigations, improve services.
To conduct internal audits and investigations, improve services.
In order to perform agreements and contracts
Legal basis: necessary for the performance of the agreement
In order to perform agreements and contracts
Legal basis: necessary for the performance of the agreement
To maintain contact with you, to process and record the data you provide.
To maintain contact with you, to process and record the data you provide.
To comply with legal obligations
To protect intellectual property rights, ensure IT system security, monitor systems.
To protect intellectual property rights, ensure IT system security, monitor systems.
To protect the position of Senkron Digital and third parties
To prevent fraud, protect legitimate business interests.
To prevent fraud, protect legitimate business interests.
To whom do we provide your personal data?
Personal data may be exchanged within the Enerjisa Üretim Santralleri A.Ş. group based on Senkron Digital’s legitimate business interest in conducting efficient and responsible business.
Senkron Digital and ESA may use third-party services to process your data. These parties act as processors and will only process data on behalf of Senkron Digital and/or ESA, ensuring adequate safeguards for technical and organizational security measures.
Personal data may be exchanged within the Enerjisa Üretim Santralleri A.Ş. group based on Senkron Digital’s legitimate business interest in conducting efficient and responsible business.
Senkron Digital and ESA may use third-party services to process your data. These parties act as processors and will only process data on behalf of Senkron Digital and/or ESA, ensuring adequate safeguards for technical and organizational security measures.
Do we transfer data to other countries?
Senkron Digital may use third-party services located outside the European Economic Area (EEA). Your data will only be stored or processed outside the EEA if it is in accordance with applicable regulations for the transfer of personal data.
Senkron Digital may use third-party services located outside the European Economic Area (EEA). Your data will only be stored or processed outside the EEA if it is in accordance with applicable regulations for the transfer of personal data.
How long do we retain your data?
Your data will not be retained longer than needed for the purposes for which it was collected or processed. Senkron Digital has different retention periods depending on the purpose and category of data.
Your data will not be retained longer than needed for the purposes for which it was collected or processed. Senkron Digital has different retention periods depending on the purpose and category of data.
What happens in the event of transfer of business?
If parts or assets of Senkron Digital are transferred to a third party or merged, your personal information may be transferred to that third party. Senkron Digital will notify you in advance.
If parts or assets of Senkron Digital are transferred to a third party or merged, your personal information may be transferred to that third party. Senkron Digital will notify you in advance.
11.What are your rights?
You have a right to:
• Withdraw your consent.
Access your data.
Rectify inaccurate or incomplete data.
Request deletion of data.
Restrict data processing.
Data portability.
Object to data processing or direct marketing.
Object to automatic decisions and request human intervention.
Submit a complaint to senkrondigital.com or to the Personal Data Authority.
You have a right to:
• Withdraw your consent.
Access your data.
Rectify inaccurate or incomplete data.
Request deletion of data.
Restrict data processing.
Data portability.
Object to data processing or direct marketing.
Object to automatic decisions and request human intervention.
Submit a complaint to senkrondigital.com or to the Personal Data Authority.
How do we protect your personal data?
We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration of personal data. Only authorized personnel can access your data.
We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration of personal data. Only authorized personnel can access your data.
Changes
We may change our privacy statement from time to time. Substantial changes will be notified, and if necessary, we will ask for your permission for modified processing.
We may change our privacy statement from time to time. Substantial changes will be notified, and if necessary, we will ask for your permission for modified processing.
Copyright © 2025 Senkron Energy Digital Services B.V.
Copyright © 2025 Senkron Energy Digital Services B.V.
Copyright © 2025 Senkron Energy Digital Services B.V.